Outsourcing in Cambodia: Empowering Global Businesses Outsourcing Human Resources, Marketing Services, Accounting Functions, Artificial Intelligence and Information Technology in Cambodia
Cambodia has become one of the most lucrative outsourcing destinations. The country offers a skilled and talented workforce for many industries, including IT, AI, accounting, HR, and marketing. While many other countries are facing economic turmoil, Cambodia manages to continue its GDP growth by 6-7% every year. Moreover, the country is expected to grow further, maintaining a consistent GDP growth of 7% for the upcoming years. This factor has ensured that Cambodia is one of the ideal locations for multinational businesses.
Still not convinced why should you choose outsourcing services in Cambodia? Here are a few reasons:
International businesses frequently overlook Cambodia while looking for new markets because they think the country is a backwater. However, this is not the case anymore! Cambodia’s recent expansion is driven by a booming construction industry and massive infrastructure projects, including highways, three new airports, high-speed rail, and upgraded maritime facilities.
The manufacturing sector is set up for mass production based on cheap labor costs. For instance, Cambodia is the world’s top exporter of bicycles, earning up to $900 with this single export.
Additionally, the primary sector for employment in Cambodia remains to be the apparel and textile industry. There are several chances for outsourcing in Cambodian companies.
Cambodia has tons of benefits for the outsourcing sector. The country has a stable economy combined with government-backed policies. Let’s take at some of the most significant advantages of outsourcing in Cambodia:
- Fast-growing economy: With a 6.9% GDP growth rate, the International Monetary Fund (IMF) projects that Cambodia’s economy will rank third among ASEAN nations in 2021 and take the lead among Southeast Asian countries by 2025.
- Foreign investment: Cambodia allows 100% foreign ownership for foreign investors to set up a company in Cambodia. Foreign investors can fully own limited liability companies in the country, with no restriction on the director’s or shareholders’ nationality and restriction to trade.
- Low corporation tax rates: In Southeast Asia, Cambodia has one of the lowest corporate tax rates. Small taxpayers are liable to rates ranging from 0% to 20%, whereas the typical corporate income tax rate for medium and large taxpayers is 20%.
- Qualified investment projects: International businesses registered as QIPs are eligible for tax breaks or enhanced tax depreciation in Cambodia. Last year, the country had a direct foreign investment of $1.8 billion, making up the 10% of its total GDP.
- Free trade agreements: Cambodia is now negotiating with South Korea and just inked its first bilateral free trade agreement with China. Along with nine other ASEAN members (Brunei, Indonesia, Laos, Myanmar, Philippines, Singapore, Thailand, and Vietnam), Cambodia has joined the Regional Comprehensive Economic Partnership (RCEP), including China, Japan, South Korea, Australia, and New Zealand.
- Dollarisation in Cambodia: The US Dollar is widely accepted in Cambodia, where there is a high level of dollarization. Even the Cambodian banks denominate loans in dollars instead of riel.
- Special economic zones: Cambodia has 22 Special Economic Zones, providing businesses with fiscal incentives, such as 100% corporate tax exemption for up to nine years, 100% VAT exemption, import/export duty exemption, and unrestricted repatriation of profits.
Now that we know the benefits of outsourcing in Cambodia let’s discuss each industry individually.
HR is a striving industry in Cambodia. Even the country’s government has presented many policies for this specific department. The best part is that all the procedures are supportive, especially for multinational companies. Here’s why!
Cambodia is the only SEA country that does not collect employee performance data. The country uses performance assessments the least among other countries in the region. Thus, it provides more opportunities for the HR department to work freely, without constraints.
By taking advantage of cloud technology, HR departments can integrate employee data with other business criteria in real time and manage operations and workforce in various locations. Everything can be optimized and improved with an end-to-end digital work ecosystem. Globally, over 75% of companies have at least 1 HR function managed by the cloud.
As companies look to capitalize on Cambodia’s distinct advantages for their marketing initiatives, marketing outsourcing in the nation has been progressively gaining ground. The country’s digital advertising industry will reach $89 million in late 2023.
In a diverse market like Cambodia, marketing outsourcing can provide access to professionals fluent in multiple languages, ensuring effective communication.
Thanks to a new multilingual education program, Cambodia’s marginalized indigenous populations are steadily gaining opportunities. Now, the government is taking the lead in expanding inclusive efforts.
Outsourcing marketing services enables businesses to scale up or down. Cambodia uses the latest technology, even for its marketing purposes. That is why the country’s last digital advertising is Search Engine Marketing. It is currently valued at $37 million in 2023, yet to grow more.
It is a growing and emerging sector in Cambodia, thanks to its education and hands-on training. That is why Cambodia and its nearby regions hold 39% of Google’s global digital advertising market share.
Let’s go through some other benefits of IT outsourcing in Cambodia:
By A.T Kearney’s global rankings, Cambodia is currently marked as one of the most competitive IT markets. The country is adopting modern technology, including marketing, HR, and accounting. This framework allows Cambodia to increase work efficiency and attraction.
According to a study by Cambodia’s Royal University of Phnom Penh, the country has 1250 IT companies. Their percentages in different fields are given below:
- Hardware (60%)
- Software development (32%)
- Content Creation (5%)
- Telecommunications (3%)
Many people wonder why they should outsource accounting services. Firstly, it takes the burden of numbers off your shoulders. Secondly, the global BPO (Business Process Outsourcing) is expected to reach $220 billion!
During this period of growth, Cambodia offers a wide range of benefits for accounting outsourcing. Here’s how!
Outsourcing accounting processes frees up valuable time that you can use elsewhere. Cambodia has over 133 accounting firms operating internationally and nationally. Thus, you can easily find one that fits your needs!
Cambodia is one of the most business-friendly companies. Its recent policy has developed a new benchmark for its national accounts. Businesses can save money by not paying full-time accountants’ wages, benefits, office space, training, or other related expenses.
Cambodian accountants earn more with remote jobs than regionally. Thus, their basic salary is not enough for an experienced accountant. That is why they are willing to work with multinational firms. A staff of certified and skilled accountants with experience in bookkeeping, financial analysis, and tax planning is available from outsourcing companies.
Accounting outsourcing gives you better access to the best tools in the business. Cambodian outsourcing companies often use sophisticated accounting software and systems that may be unavailable or unprofitable for small businesses.
The rise of technology in Cambodia benefits companies, improving accuracy, speeding up accounting procedures, and giving real-time financial information.
Businesses in Cambodia have the chance to use external sources to access the power of artificial intelligence. The country recently housed a meeting of AI experts to discuss the industry’s untapped potential. Additionally, Cambodian universities offer hands-on training and skill development programs to tech graduates, giving them updated artificial intelligence learning.
The AmCham Tech Tuesday event demonstrated AI’s importance in increasing productivity in Cambodia’s business community. This event highlighted how companies already used AI in their workflows and showcased the benefits of adopting it for increased efficiency and competitiveness.
The market size of AI in Cambodia is expanding faster than ever. Even the country’s Ministry of Industry, Science, Technology & Innovation (MISTI) created a detailed report on the introduction and uses of artificial intelligence. The government is adopting the latest technology as it launched the Digital Economy and Society Policy Framework program. This long-term project will take place from 2021 to 2035, exploring and innovating the use of AI in Cambodia.
Q: Is Cambodia a potential good outsourcing destination?
With the increasing pressure for better value for money, Cambodia is comparatively cheap compared with countries like India and Eastern Europe. Cambodia is a young country with a population of around 15 million (median age 24.5).
Q: How is outsourcing in Cambodia beneficial?
Low corporate tax rates, a fast-growing economy, government-backed policies, business-free initiatives, free trade agreements, and dollarization are the significant benefits that attract multinational companies to outsourcing in Cambodia.
Q: What are the recent construction projects of the Cambodian Industry?
Infrastructure projects, including highways, three new airports, high-speed rail, and upgraded seaport facilities, are driving Cambodia’s recent projects of the Cambodian Industry. These projects mark the country’s development phase while simultaneously attracting global investors.
Q: How does marketing outsourcing In Cambodia benefit the scalability of businesses?
Outsourcing allows businesses to quickly scale up with an already trained staff that can handle the increased volume of business. Moreover, the country is expanding its use of technology, including IT and AI. This factor ensures that business operations are handled smoothly and efficiently.
Overall, Cambodia is an ideal destination for outsourcing different fields. The country is working with a commitment toward its technological enhancement. That is why we have seen the rise of multinational companies outsourcing their IT, accounting, HR, AI, and marketing services in Cambodia.
The country has a large number of young population and stable economic growth. These are two factors that attract global brands to outsource their services. You can choose a reliable outsourcing firm to get started in Cambodia.
Regardless of which firm you choose, outsourcing will provide you with endless benefits, like cost-effectiveness, flexibility, and efficiency.
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